Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery takes 3-5 business days depending on your location. Within Lagos orders are faster and usually takes 1-2 Business Days for delivery to be made.
Delivery by DHL takes 7 Business Days. UPS delivery takes about 10-14 Busines days.
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If you have placed your order and would like to update your shipping address please send us an email with the address of choice as soon as possible.
Please not that we are unable to change shipping address of an order that has already been shipped.
Once your order is shipped you will be notified by email and a tracking number will be provided to enable you to easily track your order. You may also track your order in your “my account” page when you sign in.
No we do not save your card information on File.
No we do not charges sale tax.
We ship to most countries in the world. However, Italy , India and Spain are excluded from our list of shipping countries.
Yes your order will come in one single shipment.
If you need to swap an item
Returns and Exchanges
Our return policy varies by geolocation. For information on refund and returns please click here
If you have received a wrong item, please send us an email to notify us immediately.
If you have received a damaged item, please send us an email to notify us immediately.
For retuns, an instruction will be provided to you once your complaint request is received.
To Contact us click the “contact us” link at the footer of our pages.
Send us an email, requesting to update your shipping address and your address will be updated for you.
Yes! We ask that you do this within an hour of placing your order.
Please note that cancelling or updating your order cannot be done after your order has shipped.
No, we currently do not offer Pre-order of products